Customer service bots
ThatWasAI
AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
- 0community votes
- 42DR by Ahrefs no change since last check
Ahrefs Domain Rating signal 12 Nov 2026, signal shifted 8 Nov 2026.
AI voice agent that answers Shopify store phone calls, verifies customers, handles orders, and transfers complex issues to your team.
What it is
ThatWasAI is an AI voice agent for Shopify stores that answers incoming customer calls 24/7. It connects to your Shopify store in minutes, learns your products, orders, and policies automatically, and handles customer requests directly: checking order status, updating shipping addresses, cancelling orders, issuing refunds, and placing new orders over the phone. The AI verifies caller identity before accessing orders, escalates complex issues to your support team with full call transcripts, and provides analytics on calls handled, carts recovered, and team time saved. Setup takes 5 minutes with no technical skills required.
Systems
- Answers incoming phone calls 24/7
- Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
- Verifies customer identity by phone number and email before accessing orders
- Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
- Dashboard with call logs, analytics, and transcripts
- Launches outbound campaigns to customers who abandoned their carts
- Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
Pricing
Pricing model: Freemium
Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Want to see what ThatWasAI does next? Follow them for milestones, new products and stories by email.
ThatWasAI metrics
Signal readout for thatwasai.com: Ahrefs Domain Rating and Majestic link signals, arrows for the change since the last scan.
- 42 Domain Rating no change since last check
- 3 Trust Flow no change since last check
- 22 Citation Flow no change since last check
- 16 Referring domains no change since last check
- 82 External backlinks no change since last check
Ahrefs Domain Rating signal 12 Nov 2026, signal shifted 8 Nov 2026. Strongest signal topic: Science/Publications (3). Majestic signal 8 Nov 2026, signal shifted 8 Nov 2026. Link signals from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
ThatWasAI domain signal
Show the signal details
Public RDAP record, last read 10 Nov 2026, 07:35 UTC.
- Domain age 1 year
- Registered
- Expires
- Registrar NameCheap, Inc.
- DNSSEC Not signed
ThatWasAI post-launch signal
The record for ThatWasAI after its launch on Nexora Launch (8 November 2026), from the readings we keep.
- 42 Domain Rating (Ahrefs) no change since launch
at launch: 42 (8 Nov 2026); latest: 12 Nov 2026 - 3 Trust Flow (Majestic)
first measured 8 Nov 2026 - 16 Referring domains (Majestic)
first measured 8 Nov 2026
Day 4 since launch. Next receipt: day 30, 8 Dec 2026. A change here is a reading, not a claim about its cause; lots of things move these figures. Anything we do not measure is not shown.
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Quick answers
- Can the AI actually modify Shopify orders?
- Yes. Based on the permissions you enable, ThatWasAI can securely update shipping addresses, cancel eligible orders, create support tickets, and help customers place new orders.
- How are customers verified before changing an order?
- The AI verifies the customer using information such as their order number and associated email or phone number. Additional verification methods can be configured as needed.
- How long does setup take?
- Just a few minutes. Connect your Shopify store, configure your AI employee, connect your phone number, and you're ready to go. The AI will start answering customer calls 24/7.
- Can customers place orders over the phone?
- Yes. The AI can guide customers through product selection and create a Shopify draft order, allowing them to complete payment securely through Shopify.
- What happens if the AI can't solve a customer's issue?
- The AI creates a detailed support ticket with the call transcript and summary, then transfers the customer or requests a callback from your support team.
ThatWasAI has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
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