Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Access Nexora Launch via API and MCP

  Connect through REST API or link your AI assistant over MCP to search and manage listings.

Badges and links

• How badges signal your listing's status

  Display the Nexora Launch badge to publish your free listing, and learn when your link becomes dofollow.

Pricing and payments

• Bundle or done-for-you listing across sites?

  Two ways to reach other launch platforms: manage them yourself or we handle the work.

• What do launches and features cost on Nexora?

  Pricing for launches, profiles and sponsorships, payment methods accepted, and how VAT applies to your order.

• What's your refund status on Nexora?

  Purchases are final once paid. We refund only if we take down a listing. Chargebacks pause everything during disputes.

• How VAT and invoices work on Nexora Launch

  VAT is added where applicable. Register your VAT number at checkout or in your billing settings to access reverse charge or exemptions.

Your account

• How do I claim ownership of my company's listing?

  Take control of your listing and earn the Verified badge by proving you run the company's domain.

• Signal your listing changes live

  Edit any field in your live listing; updates appear instantly with no review queue.

• Control your inbox and account closure

  Manage notice preferences, update your sign-in email, or request account deletion and data removal.

• Why is my listing waiting for a founder profile?

  Complete your founder profile so your submission can launch and reach the signal.

• How do I control my notifications?

  Set your notification channels, frequency and quiet hours in your account. Some critical alerts always transmit.

• Navigate your Nexora Launch account pages

  Find and use every page in your account: dashboard, listings, profile, billing, settings and developer tools.

Launching

• How do I add more categories to my listing?

  Your listing includes one main category free. Add up to 3 more categories for $5.

• Free listing or paid launch on Nexora?

  Choose between a basic free profile or a paid launch with full visibility and immediate signal.

• How do I relaunch a product on Nexora?

  Relaunch your listing in a future week with votes intact and pay a discounted fee.

Getting help

• How to get help at Nexora Launch

  Find answers using our help assistant, or contact our team by email during office hours.

Getting started

• Signal your launch: from submit to live

  Take your product from submission through to launch week in five steps, then manage it from your dashboard.

Community

• How do leaderboards and Launch of the Week work?

  Votes drive the Community board. The Billboard is paid placement. Domain Rating is Ahrefs data. Weekly winners get badges.

• How do votes shape the signal on Nexora Launch?

  Sign in to vote on live launches. One vote per listing, and your vote can never be bought—only earned through active participation.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.