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ThatWasAI vs LobbyStack

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ThatWasAI compared with LobbyStack
DetailThatWasAI logo ThatWasAILobbyStack logo LobbyStack
What it doesAI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7 AI receptionist software that answers calls, books appointments, and transfers urgent calls to your team
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelFreemium Freemium
PricingBasic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O Free: 30 voice minutes for 14 days. Starter: $30/month or $288/year with 150 voice minutes, then $0.20/min overage. Pro: $100/month or $960/year with 500 voice minutes, then $0.18/min overage. Enterprise: Custom pricing. Transfer attempts and SMS alerts cost $0.02 each for overages.
Key features
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
  • 24/7 call answering in 70+ languages
  • Appointment booking and calendar integration with Google Calendar, Cal.com, and Calendly
  • Call transfer to team members based on rules
  • Call summaries and transcripts
  • Email and SMS notifications for messages
  • Knowledge base from website and document import
  • Lead qualification and intake
  • Customizable AI behavior and business rules
  • Spam filtering and calls under 10 seconds excluded
  • Open source code available on GitHub under MIT License
What makes it different
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
  • Open source with self-hosting option for data control
  • Natural conversation handling without rigid phone trees
  • Books appointments while caller is on the line
  • Transparent usage-based pricing with no spam call charges
Community votes00
DR (Domain Rating by Ahrefs)42 no change since last check6 no change since last check
Trust Flow (Majestic)33
Citation Flow (Majestic)2226
Referring domains (Majestic)1632

5 details filled in for both companies.

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