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ThatWasAI vs Karing

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ThatWasAI compared with Karing
DetailThatWasAI logo ThatWasAIKaring logo Karing
What it doesAI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7 AI voice agents that answer every patient call 24/7 and handle the work inside your EMR
StageNot given Not given
FoundedNot given Not given
Based inNot given US
Pricing modelFreemium Paid
PricingBasic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O Starter: $2,500 per agent per month plus $0.20 per minute. First month free. Enterprise plan available with custom pricing for multiple locations and high call volume.
Key features
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
  • AI voice agents answer calls in 70+ languages
  • Books, moves and cancels appointments in your EMR
  • Sends provider messages and updates referrals
  • Checks authorization status and answers billing questions
  • Available 24/7 via phone, web chat, text and video
  • Integrates with 36+ EMRs
  • Confirms caller identity before sharing patient data
  • HIPAA compliant with BAA and SOC 2 Type II in progress
  • Hands off to staff with call summary when needed
  • Goes live in two weeks with no IT project
What makes it different
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
  • Answers every patient call immediately—never unanswered or on hold
  • Handles hundreds of calls simultaneously instead of one per hire
  • Does the work inside the EMR during the call, no manual entry needed
  • Saves $382,000+ per year compared to hiring front desk staff
  • Zero integration cost and first month free
Community votes00
DR (Domain Rating by Ahrefs)42 no change since last check4 no change since last check
Trust Flow (Majestic)30
Citation Flow (Majestic)2218
Referring domains (Majestic)1617

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