HoverBot™ vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

HoverBot™ compared with ThatWasAI
Detail	HoverBot™	ThatWasAI
What it does	Product-aware AI chatbot for ecommerce and marketplace teams	AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
Stage	Startup	Not given
Founded	2025	Not given
Based in	SG	Not given
Pricing model	Contact for pricing	Freemium
Pricing	Custom pricing for design partners based on conversation volume, integrations, and guardrail configuration. Discounted pricing and dedicated onboarding engineer included.	Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features	Product-aware conversations with retrieval-augmented generation Human escalation with context 50+ languages supported Smart product recommendations Lead qualification and capture WhatsApp integration Full audit logs and conversation history Real-time conversation monitoring Automatic gap flagging for unanswered questions	Answers incoming phone calls 24/7 Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies Verifies customer identity by phone number and email before accessing orders Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone Dashboard with call logs, analytics, and transcripts Launches outbound campaigns to customers who abandoned their carts Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different	15-minute setup from zero to working chatbot Built-in guardrails and compliance controls signed off by legal teams Grounded responses from your own content instead of generic AI AI-managed operations with small core team 80-90% target response accuracy on documented topics	Takes real actions inside Shopify instead of just answering questions Setup in minutes with automatic product and order knowledge, no training or scripting needed Handles abandoned cart recovery with outbound calls, proven to outperform email Verifies caller identity before accessing sensitive order information Escalates complex issues to humans while keeping full context with call transcripts
Community votes	0	0
DR (Domain Rating by Ahrefs)	39 +1 (up) since last check	42 no change since last check
Trust Flow (Majestic)	18	3
Citation Flow (Majestic)	27	22
Referring domains (Majestic)	156	16

5 details filled in for both companies.

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