BotDesk vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

BotDesk compared with ThatWasAI
Detail	BotDesk	ThatWasAI
What it does	AI chatbot for local business websites that answers customers 24/7 in their language and captures leads	AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
Stage	Startup	Not given
Founded	2026	Not given
Based in	US	Not given
Pricing model	Freemium	Freemium
Pricing	Free: $0/month, 50 conversations/month. Starter: $29/month, unlimited conversations. Growth: $59/month, includes price estimates and live takeover. Pro: $99/month, includes appointment booking.	Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features	Trained on your own website in minutes Auto-Sync re-learns website when main page changes Answers questions 24/7 in visitor's language Multilingual support in 18 languages Lead capture with name, phone and email Instant price estimates from your own prices Live human takeover to join chats Appointment booking with Calendly, Acuity or Square Works on WordPress, Wix, Shopify, Squarespace	Answers incoming phone calls 24/7 Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies Verifies customer identity by phone number and email before accessing orders Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone Dashboard with call logs, analytics, and transcripts Launches outbound campaigns to customers who abandoned their carts Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different	Understands your specific business information, not generic Unlimited conversations on all paid plans	Takes real actions inside Shopify instead of just answering questions Setup in minutes with automatic product and order knowledge, no training or scripting needed Handles abandoned cart recovery with outbound calls, proven to outperform email Verifies caller identity before accessing sensitive order information Escalates complex issues to humans while keeping full context with call transcripts
Community votes	0	0
DR (Domain Rating by Ahrefs)	43 −1 (down) since last check	42 no change since last check
Trust Flow (Majestic)	9	3
Citation Flow (Majestic)	21	22
Referring domains (Majestic)	28	16

5 details filled in for both companies.

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