WhyLeft

Quick answers

Will my customers know it's automated?

The email is plain text, sent from your address and signed with your name, with no tracking pixels, logos, survey links, or unsubscribe footers beyond the legally required one. It arrives minutes after cancellation, when a founder would have written it. When customers reply, the conversation is real.

How long does setup actually take?

About five minutes. You connect your billing provider, confirm the name and address your exit emails send from, and write one or two sentences about your product so the AI has context. There's no code to deploy, no snippet to install, and no data migration.

Which billing providers work with WhyLeft?

Stripe, Polar, Lemon Squeezy and Paddle are detected automatically. Anything else works through the API, an outbound webhook from your backend, manual entry, or CSV import.

Does my customers' personal data go to the AI?

No. Automated AI processing receives only the reply text and non-identifying metadata like plan, price, dates, and churn tags. Names and email addresses are never sent to the AI. The only exception is when you personally ask Wylo Copilot about a specific customer—then it can retrieve that customer's identity within your authenticated workspace.

Will people actually reply?

More than reply to a survey link — because it isn't one. It's one question from a human address that they can answer by hitting reply, without leaving their inbox or loading a form. We don't publish a promised reply rate, because yours will depend on your product, your relationship with your customers and how you word the question. You'll see your own rate in the dashboard from your first cancellation.