Automated exit interviews that reveal why customers cancel and what to fix next
Stage
Startup
Not given
Founded
2026
Not given
Based in
Not given
EE
Pricing model
Freemium
Free trial
Pricing
Free forever on sample book. Paid plans: Shield $299/mo (up to 150 customers), Multiplier $999/mo (up to 500 customers), Command $2,999/mo (up to 2,000 customers), Enterprise from $5,900/mo. Month-to-month, cancel anytime. Annual billing saves 8%.
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Key features
Customer health scores with three reasons
Revenue forecast next quarter
AI-drafted retention playbooks per customer
Workflow automation with A/B splits and approval gates
AI Copilot for customer data questions
QBR automation drafted from account records
Failed payment recovery and chasing
Champion tracking and notifications
Real-time scoring on higher tiers
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
What makes it different
Starts at $299/mo with no implementation project needed
Works for founders and small teams without dedicated CS department
Free forever on full sample book to try before paying
Month-to-month billing with no contracts or setup fees
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding