AI agents
Harmony
AI agents that resolve IT and HR requests inside Slack and Teams
- 0community votes
- 44DR by Ahrefs +1 (up) since last check
- 2025founded
Ahrefs Domain Rating signal 13 Nov 2026, signal shifted 28 Oct 2026.
AI-native IT service management and employee service platform that deploys AI agents to resolve employee requests autonomously across IT, HR, and other
What it is
Harmony is an AI-native platform built for IT, HR, and operations teams managing requests across multiple tools. It provides a single unified system where internal teams can build and deploy their own AI agents to automate employee requests, approvals, and workflows without writing code.
The platform consists of three main parts: resolve (AI Service Desk Agent, pre-built AI agents, and knowledge base generation), manage (assets, applications, employees, compliance and policies), and build (Harmony Genie and Agent Builder). It works across Slack, Microsoft Teams, email, and other communication channels.
Harmony extends Enterprise Service Management far beyond IT into HR, Legal, Finance, and Operations. Over 100 production-ready AI agents are available out-of-the-box, customized to tools, policies, and workflows. The platform maintains a real-time inventory of assets and software, automatically generates dynamic knowledge bases from tickets and user interactions, and includes four layers of security with guardrails, human-in-the-loop controls, deterministic flows, and scoped access.
Systems
- AI Service Desk Agent in Slack and Microsoft Teams
- 100+ pre-built AI agents out-of-the-box
- No-code AI agent builder
- Automated knowledge base generation
- IT asset and software management
- Automatic ticket classification and routing
- Multi-channel ticket intake
- Bi-directional integration with ServiceNow, Jira, Freshservice
- 100+ integrations
- Four-layer security architecture
Pricing
Pricing model: Contact for pricing
Want to see what Harmony does next? Follow them for milestones, new products and stories by email.
Harmony metrics
Signal readout for harmony.io: Ahrefs Domain Rating and Majestic link signals, arrows for the change since the last scan.
- 44 Domain Rating +1 (up) since last check
- 13 Trust Flow no change since last check
- 34 Citation Flow no change since last check
- 184 Referring domains no change since last check
- 881 External backlinks no change since last check
Ahrefs Domain Rating signal 13 Nov 2026, signal shifted 28 Oct 2026. Strongest signal topic: Computers/Software/Help Desk (13). Majestic signal 25 Oct 2026, signal shifted 25 Oct 2026. Link signals from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
Harmony domain signal
Show the signal details
Public RDAP record, last read 13 Nov 2026, 13:28 UTC.
- Domain age 15 years
- Registered
- Expires
- Registrar GoDaddy.com, LLC
- DNSSEC Not signed
Harmony post-launch signal
The record for Harmony after its launch on Nexora Launch (25 October 2026), from the readings we keep.
- 44 Domain Rating (Ahrefs) +1 (up) since launch
at launch: 43 (25 Oct 2026); latest: 12 Nov 2026 - 13 Trust Flow (Majestic)
first measured 25 Oct 2026 - 184 Referring domains (Majestic)
first measured 25 Oct 2026
Day 18 since launch. Next receipt: day 30, 24 Nov 2026. A change here is a reading, not a claim about its cause; lots of things move these figures. Anything we do not measure is not shown.
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Quick answers
- Why doesn't Harmony publish pricing?
- Pricing depends heavily on company size, how many departments you run on Harmony, and expected request volume. A single generic number would be misleading, so Harmony scopes every quote to the actual deployment instead.
- What does a Harmony deployment include?
- Every deployment includes the core AI agent capabilities: the AI Service Desk Agent answering employees in Slack and Microsoft Teams, knowledge base generation, core integrations for identity, devices and applications, and support. What changes from deployment to deployment is how many desks run on Harmony and how much governance and administration sits on top.
- What is Harmony's AI-native ITSM?
- Harmony is an AI-native platform that resolves employee service requests across IT, HR, finance, procurement, and legal, built AI-first rather than as a traditional ticketing system with AI bolted on. Every ticket is automatically classified, routed, enriched, and resolved or escalated by AI before a human needs to be involved.
- What channels can employees use to submit tickets in Harmony?
- Employees can submit tickets through multiple channels: Slack, Microsoft Teams, email with auto-threading, a white-labeled self-service portal, the agent UI, or automatic ITSM import from Freshservice with AI pre-classification, all routed into a single queue.
- Does Harmony integrate with existing ITSM solutions like ServiceNow, Freshservice, and Jira Service Management?
- Yes. Harmony offers two deployment options: AI Layer to enhance an existing ITSM platform with conversational AI service intake and autonomous resolution without replacement, or Complete AI-Native ITSM to replace legacy systems entirely and manage tickets, knowledge, assets, applications, workflows, service catalogs, and policies from one platform.
Harmony has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
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