AI agents that resolve IT and HR requests inside Slack and Teams
Create, orchestrate and collaborate with your AI agents
Stage
Startup
Not given
Founded
2025
Not given
Based in
US
FR
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Pro plan: 30€/person/month starting from 1 user, includes 100% customizable chat assistant, knowledge, long-term memory, custom capabilities, SaaS connections, automations, up to 30 min/day of action execution, daily usage quota, visual artifacts and human-in-the-loop, data privacy and security. Ent
Key features
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
Long-term memory for agents
Vector search and RAG capabilities
Connect hundreds of tools simultaneously
Interactive chat interface with visual components
Agent scheduling and automation
Team collaboration and agent sharing
Custom commands and skills
Native SaaS integrations
Headless mode for SaaS integration
Centralized knowledge base
What makes it different
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
Proprietary toolbox protocol supporting hundreds of tools without context window overload
Both AI agents and automations in one platform
No technical skills required to build agents
Reliable execution beyond MCP limitations
Access multiple SaaS tools through single subscription
Harmony