DialNexa

Quick answers

How does the pilot budget break down?

Pilot budgets are offered at ₹1L, ₹1.6L, and ₹2.5L. The managed service fee of ₹30K per month is waived for pilots at ₹1L or above, so the entire amount converts to call minutes at ₹5 per minute: a ₹1L pilot gets approximately 20,000 minutes, a ₹1.6L pilot gets approximately 32,000 minutes, and a ₹2.5L pilot gets approximately 50,000 minutes.

What is pulse billing and why does it matter?

Pulse billing rounds call duration up to the nearest interval. At 60-second pulse, a 10-second call costs 60 seconds, while at 30-second pulse on the Growth plan, the same call costs 30 seconds. With roughly 24,000 billed minutes per month, this resolution improvement adds up significantly.

Which countries are available on each plan?

Pay As You Go covers India, the US, and 200+ countries. Growth expands coverage to include Canada, Australia, Brazil, the UK, Germany, Greenland, and more countries not available on the base plan. Enterprise offers full global coverage with custom geography options.

Are infrastructure and model rates separate from the per-minute plan rate?

Yes. The per-minute plan rate covers DialNexa's orchestration layer. LLM, synthesis (ElevenLabs), transcription (Deepgram / Soniox), and Plivo telephony are each billed separately at the per-minute rates shown in the rate card. The Growth plan gets lower line-item rates across all components versus Pay As You Go.

What does the Growth plan's ~24,000 billed mins/month commitment mean?

Growth is priced at ₹1,00,000 per month for roughly 24,000 billed minutes, with a minimum commitment of 6 months and monthly payments. The exact effective usage depends on your call mix and pulse billing, so billed-minute consumption can vary by call duration profile.