Voice AI agents platform for sales calls, lead qualification, follow-ups, meeting booking, collections, support, and multilingual workflows
AI agents that resolve IT and HR requests inside Slack and Teams
Stage
Not given
Startup
Founded
Not given
2025
Based in
IN
US
Pricing model
Not given
Contact for pricing
Pricing
Pay As You Go: ₹5 per minute with no minimum commitment, 60-second pulse billing, concurrency of 2 (expandable to 20), full API and workflow access. Growth: ₹4.2 per minute with ~24,000 billed minutes per month commitment, 6-month minimum, 30-second pulse billing, concurrency of 10 (expandable to 40
Not given
Key features
Sub-300ms response latency for natural phone conversations
Support for 70+ languages including 22 Indian languages and Hinglish
Live API tool calling and CRM integration during conversations
Seamless code-switching between Hindi and English mid-call
Human-in-the-loop transfer with full transcript and context handoff
Campaign analytics with conversion tracking and cost-per-call reporting
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
What makes it different
Production-first design that handles real call volume, latency, and quality without degradation
Deploy first voice AI agent in under 5 minutes without engineering involvement
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work
DialNexa
Harmony