AI-powered phone receptionist that answers calls 24/7, schedules appointments, and captures leads for small businesses
AI customer service software that automates support with autonomous agents resolving requests end to end
Stage
Startup
Established
Founded
2024
Not given
Based in
US
US
Pricing model
Paid
Free trial
Pricing
Not given
BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
Key features
24/7 AI phone receptionist with natural American voice
Appointment scheduling with calendar integration
Lead capture with CRM integrations
Call recording and transcription
Two-way SMS messaging
Call transfer to human agents
Spam and robocall filtering
Website chat widget
Outbound web calls from browser
Flexible phone number setup options
Support Agents that answer customers directly on all channels
Background Agents that automatically triage, tag, and route every ticket
Assist Agents that help teams draft and polish replies
AI can take actions with API and MCP tool integration
Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
Data migration from other help desk tools with no cost
Policy-bound AI with human approval steps and audit logs
Multilingual support in 40+ languages including right-to-left
Per-credit pricing model with human agents included
What makes it different
Done-for-you setup: team builds and fine-tunes your AI agent for you
Self-funded with no investors or exit strategy
Customer data not sold or used to train AI models
Live in minutes with automatic training from website or Google Business Profile
Excellent voice quality often mistaken for human
Full help desk platform with AI built in, not separate AI bolted onto ticketing
Credit-based pricing that doesn't rise with automation rate, human agents included
Free trial with no credit card required
Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
Zinng
BoldDesk®