Zinng

What it is

Zinng is an AI-powered phone receptionist designed for small businesses. It answers customer calls 24/7 with a natural American voice, schedules appointments directly on calls or via text links, captures lead information, and manages two-way SMS conversations. The system integrates with existing tools like Calendly, Google Calendar, and Zapier, and provides call recordings and transcripts. Customers can keep their existing phone number, forward calls to Zinng, or obtain a new number. Setup is quick, with the AI trained on the business's website or Google Business Profile, and every plan includes unlimited two-way SMS texting.

Quick answers

How long does it take to get set up and live?

You can be live in minutes. Sign up, add your website or Google Business Profile, and Zinng builds your AI agent immediately. After that, just chat with the AI to make any changes you want to your agent.

How good is the voice quality?

Excellent. Many callers do not realize they were not talking to a human. The company recommends being upfront and letting callers know they are speaking with an AI assistant.

Do I keep my existing phone number, or get a new one?

Either works. You can use the Zinng number that comes with your agent, forward your existing number to Zinng, or port your number in to us completely free.

Is Zinng HIPAA compliant?

Yes, Zinng is HIPAA compliant. For healthcare practices and other businesses that handle protected health information, Zinng.ai offers HIPAA-compliant service levels.

Can the AI be trained on my specific business, services, and pricing?

Yes. Every Zinng agent is built specifically for your business with all your services, hours, locations, team members, pricing tiers, and FAQs. For most businesses that is enough. If you have a large amount of documentation, we offer knowledge bases that can ingest the data so the agent can reference it on calls.