| What it does | AI-powered customer support chatbot platform that resolves up to 80% of queries 24/7
| AI customer service software that automates support with autonomous agents resolving requests end to end
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| US
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| Pricing model | Freemium
| Free trial
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| Pricing | Essential: $39/month (billed annually at $59) - 2 chatbots, 10M AI Credits; Professional: $79/month (billed annually at $129) - 5 chatbots, 30M AI Credits; Advanced: $349/month (billed annually at $499) - 10 chatbots, 100M AI Credits; Enterprise: Custom pricing with dedicated support. Free 7-day tri
| BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
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| Key features | - No-code AI chatbot builder with custom workflows
- Support for 100+ languages with automatic translation
- Multi-channel deployment (web, SMS, WhatsApp, Messenger, Instagram, Telegram, Slack, Discord)
- AI Analytics dashboard tracking resolution rates and CSAT
- Human handoff for complex inquiries
- Self-learning capabilities that improve with interactions
- Customizable branding and white-label options
- Multiple AI model selection (GPT-3.5, GPT-4, GPT-4 Turbo, o1)
- API and webhook integration capabilities
- Voice enable response with text-to-speech
| - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
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| What makes it different | - Resolves up to 80% of customer queries autonomously, reducing support team workload
- Setup in 10 minutes without requiring developer involvement
- Choice of advanced AI models for accuracy and compliance requirements
- Works with tools your team already uses via native integrations
- Immediate impact with customers reporting 75% drop in ticket volume
| - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 70 ▼ −1 (down) since last check | 71 ● no change since last check |
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| Trust Flow (Majestic) | 12 | 31 |
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| Citation Flow (Majestic) | 40 | 41 |
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| Referring domains (Majestic) | 851 | 1055 |
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YourGPT
BoldDesk®