| What it does | Automated exit interviews that reveal why customers cancel and what to fix next
| AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
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| Stage | Not given
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| Founded | Not given
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| Based in | EE
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| Pricing model | Free trial
| Freemium
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| Pricing | $29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
| Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
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| Key features | - Automated exit interview emails sent to cancelling customers
- AI-powered follow-up questions based on customer responses
- Automatic tagging and pattern analysis across all interviews
- Wylo Copilot for natural language queries on churn data
- Retention Playbooks and win-back campaign management
- Cancellation Capture to customize the exit flow
- Payment Recovery for failed payment retry campaigns
- Integrations with Stripe, Polar, Paddle and Lemon Squeezy
- Slack alerts for high-value cancellations and emerging patterns
- API access and webhook support for custom integrations
| - Answers incoming phone calls 24/7
- Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
- Verifies customer identity by phone number and email before accessing orders
- Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
- Dashboard with call logs, analytics, and transcripts
- Launches outbound campaigns to customers who abandoned their carts
- Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
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| What makes it different | - No customer data sent to AI—only non-identifying metadata
- Hard-coded limit of two emails maximum per cancelled customer
- All features included in one plan—no feature gates or tiers
- Plain-text emails from your own address with no tracking or WhyLeft branding
| - Takes real actions inside Shopify instead of just answering questions
- Setup in minutes with automatic product and order knowledge, no training or scripting needed
- Handles abandoned cart recovery with outbound calls, proven to outperform email
- Verifies caller identity before accessing sensitive order information
- Escalates complex issues to humans while keeping full context with call transcripts
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 15 ▼ −1 (down) since last check | 42 ● no change since last check |
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| Trust Flow (Majestic) | 5 | 3 |
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| Citation Flow (Majestic) | 17 | 22 |
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| Referring domains (Majestic) | 12 | 16 |
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WhyLeft
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