| What it does | AI receptionist that answers calls 24/7, books appointments automatically, and logs every conversation
| AI customer service software that automates support with autonomous agents resolving requests end to end
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| Stage | Not given
| Established
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| Founded | Not given
| Not given
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| Based in | US
| US
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| Pricing model | Paid
| Free trial
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| Pricing | Solo: $159/month with $299 one-time setup, 300 included minutes per month, $0.45 per extra minute. Practice: $309/month with $499 one-time setup, 750 included minutes per month, $0.40 per extra minute. Multi: $609/month with $999 one-time setup, 2,000 included minutes per month, $0.35 per extra minu
| BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
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| Key features | - Answers calls 24 hours a day, seven days a week
- Automatically books, reschedules, and cancels appointments by checking live Google Calendar
- Records, transcribes, and logs every call with summary in dashboard
- Answers questions from uploaded FAQ and policy documents
- Escalates urgent calls based on business-defined rules
- Automatically redacts sensitive information from transcripts
- Handles multiple simultaneous calls
- Captures structured intake details for professional services
- Integrates with Google Calendar for appointment scheduling
- Takes callback requests when unable to help
| - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
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| What makes it different | - Founder-led and personally tested: founder Kainat configures and tests every deployment on real test calls before going live
- Automatic sensitive data redaction protects customer information without manual configuration
- Never invents information or guesses: says 'I don't know' instead of fabricating answers
- Real-time calendar integration prevents double-booking and confirms appointments immediately
- No missed calls: answers every incoming call simultaneously with no voicemail gaps
| - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | Not checked yet ● no change since last check | 71 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 31 |
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| Citation Flow (Majestic) | 12 | 41 |
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| Referring domains (Majestic) | 6 | 1055 |
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BoldDesk®