Virtual Reception vs Arbyn

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Virtual Reception compared with Arbyn
Detail	Virtual Reception	Arbyn
What it does	AI receptionist that answers every call 24/7, books appointments, and takes messages	AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage	Not given	Not given
Founded	Not given	Not given
Based in	CA	Not given
Pricing model	Free trial	Freemium
Pricing	Answering Service: $49/month (up to 250 minutes); Business: $149/month (up to 1,000 minutes); Growth: $299/month (up to 2,000 minutes); Enterprise: custom pricing. Pay annually and get 2 months free.	Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features	Answers customer questions 24/7 about services, prices, hours and location Books appointments directly into Google Calendar or AppointmentReminder.com Collects caller details and sends instant text and email alerts Transfers calls to you or your team in real time Blocks robocalls and spam Sends text links to callers (booking page, website, address, payment link) Call recordings and full transcripts for review Supports multiple languages including Spanish, French, German, Japanese and Korean Integrates with thousands of apps through Zapier Outbound calling on Growth and Enterprise plans	Updates shipping addresses on its own without approval Cancels orders, issues refunds, applies discounts with one-click approval Shopify timeline logging of all actions and conversations
What makes it different	Never leaves callers stuck with an answer; always takes a message or transfers to a person Keeps your business phone number; customers continue calling the same number Setup in about 5 minutes without technical skills needed No contracts, no setup fees, cancel anytime Continues answering calls even if you exceed monthly minutes	Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations Takes real Shopify order actions like refunds and cancellations, not just draft emails Learns your voice from replies you approve without requiring a knowledge base Combines support and sales in one agent and one conversation Setup in under 10 minutes with no configuration required before first reply
Community votes	0	0
DR (Domain Rating by Ahrefs)	21 +2 (up) since last check	42 −1 (down) since last check
Trust Flow (Majestic)	7	4
Citation Flow (Majestic)	24	19
Referring domains (Majestic)	35	42

5 details filled in for both companies.

More alternatives to Virtual Reception More alternatives to Arbyn