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ThatWasAI vs Apoointly

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ThatWasAI compared with Apoointly
DetailThatWasAI logo ThatWasAIApoointly logo Apoointly
What it doesAI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7 24/7 AI voice agents that answer calls, book appointments, and qualify leads instantly
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelFreemium Paid
PricingBasic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O $0.20 per minute with zero monthly minimums, contracts, or setup fees. Additional minutes over plan allowances billed at $0.20 per minute. 14-day risk-free satisfaction guarantee available.
Key features
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
  • Answers inbound calls in under one second on the first ring
  • Books appointments directly into Google Calendar, Outlook, and other CRM systems
  • Qualifies leads and routes callers
  • Detects emergency keywords and triggers warm transfers to human staff
  • Full control over agent greeting, persona, and speech pacing
  • Automatically verifies caller identity from CRM records
  • HIPAA compliant with signed Business Associate Agreements
  • No hold times or dropped calls during peak surges
What makes it different
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
  • Answers calls in under one second with natural conversational fluency
  • Zero hold times and no dropped calls
  • Real-time 2-way sync with leading CRM and EMR platforms
  • Pay-as-you-go pricing with zero contracts or setup fees
  • HIPAA compliant with full data encryption for healthcare
Community votes00
DR (Domain Rating by Ahrefs)42 no change since last check13 no change since last check
Trust Flow (Majestic)33
Citation Flow (Majestic)2225
Referring domains (Majestic)1650

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