AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
24/7 AI voice agents that answer calls, book appointments, and qualify leads instantly
Stage
Not given
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Founded
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Based in
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Pricing model
Freemium
Paid
Pricing
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
$0.20 per minute with zero monthly minimums, contracts, or setup fees. Additional minutes over plan allowances billed at $0.20 per minute. 14-day risk-free satisfaction guarantee available.
Key features
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
Answers inbound calls in under one second on the first ring
Books appointments directly into Google Calendar, Outlook, and other CRM systems
Qualifies leads and routes callers
Detects emergency keywords and triggers warm transfers to human staff
Full control over agent greeting, persona, and speech pacing
Automatically verifies caller identity from CRM records
HIPAA compliant with signed Business Associate Agreements
No hold times or dropped calls during peak surges
What makes it different
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Answers calls in under one second with natural conversational fluency
Zero hold times and no dropped calls
Real-time 2-way sync with leading CRM and EMR platforms
Pay-as-you-go pricing with zero contracts or setup fees
HIPAA compliant with full data encryption for healthcare
Arbyn
Apoointly