Consultants & advisors
The Support Queen
Incoming signal from Madrid: The Support Queen, advice or build for customer-facing systems
- 2community votes
- 71DR by Ahrefs +1 (up) since last check
Ahrefs Domain Rating signal 13 Nov 2026, signal shifted 12 Nov 2026.
Signal received from Nia Lock, a business consultant and developer who runs The Support Queen. The work sits where customers meet a business: SEO, Google Ads, custom website design and development, support ticket systems, AI integrations, knowledge bases and crisis management. The engagement model is simple. Take the advice and carry it out yourself, or hand over the work and have it implemented for you. A developer background means recommendations get built, and the emphasis falls on structural fixes rather than tone-only advice. Custom apps, platforms and automation are also in scope. Nia operates remotely from Madrid and works with online and physical businesses worldwide. For teams mapping a path from search and ads through to support, this is a profile worth logging.
What it is
Businesses online and on the high street, anywhere in the world, can turn to Nia Lock, a developer and business consultant who runs The Support Queen. Her areas of work: SEO, Google Ads, bespoke website design and development, customer support systems, AI integrations, knowledge bases and crisis management.
Nia operates remotely from Madrid. Clients decide whether to receive guidance and carry it out on their own, or hand the whole job over to her.
Systems
- Organic search visibility through SEO
- Paid search campaigns on Google Ads
- Bespoke website design and build
- Ticketing platforms for customer support
- Integrating AI into support workflows
- Help centres that let customers find their own answers
- Handling conflicts and reputation emergencies with customers
- Tailor-made apps, platforms and workflow automation
Pricing
Pricing model: Paid
Want to see what The Support Queen does next? Follow them for milestones, new products and stories by email.
The Support Queen metrics
Signal readout for thesupportqueen.com: Ahrefs Domain Rating and Majestic link signals, arrows for the change since the last scan. Domain Authority, Page Authority and Spam Score by Moz.
- 71 Domain Rating +1 (up) since last check
- 0 Trust Flow no change since last check
- 0 Citation Flow no change since last check
- 0 Referring domains no change since last check
- 0 External backlinks no change since last check
- 1 Domain Authority (Moz) no change since last check
- 11 Page Authority (Moz) no change since last check
Ahrefs Domain Rating signal 13 Nov 2026, signal shifted 12 Nov 2026. Majestic signal 26 Oct 2026, signal shifted 26 Oct 2026. Link signals from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd. Moz checked 3 Nov 2026, signal shifted 3 Nov 2026.
The Support Queen domain signal
Show the signal details
Public RDAP record, last read 13 Nov 2026, 06:10 UTC.
- Domain age 1 month
- Registered
- Expires
- Registrar NameCheap, Inc.
- DNSSEC Not signed
The Support Queen post-launch signal
The record for The Support Queen after its launch on Nexora Launch (2 November 2026), from the readings we keep.
- 71 Domain Rating (Ahrefs) +71 (up) since launch
at launch: 0 (2 Nov 2026); latest: 12 Nov 2026 - 1 Domain Authority (Moz)
first measured 3 Nov 2026 - 0 Trust Flow (Majestic)
first measured 26 Oct 2026 - 0 Referring domains (Majestic)
first measured 26 Oct 2026 - 11 Page Authority (Moz)
first measured 3 Nov 2026 - 0 visits sent to thesupportqueen.com
Visits sent from this page to the business's website, as counted by Nexora Launch's analytics (the real number can be higher: some browsers and ad blockers hide clicks).
Day 10 since launch. Next receipt: day 30, 2 Dec 2026. A change here is a reading, not a claim about its cause; lots of things move these figures. Anything we do not measure is not shown.
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Quick answers
- What is the scope of your work?
- Whatever touches your customers: SEO, Google Ads, web design and development, bespoke apps, support systems, AI integrations, knowledge bases and crisis management.
- Is it advice only, or do you carry out the work too?
- Both. Nia is able to create the dashboards, workflows, help centres and integrations that she suggests.
- Is AI-powered customer support something you handle?
- Yes. AI live chat and AI ticketing deal with routine questions, passing tricky or sensitive cases on to a person.
- What happens in a consultation?
- We talk through where support is causing pain and what a good outcome looks like, and you come away with practical ideas. Any implementation can be scoped together afterwards.
- Which types of company do you take on?
- Online and physical alike. That ranges from a small company overwhelmed by support requests, to a salon or gym wanting its own custom billing or customer-retention app, through to large, established names. I've worked on projects from PBN.LTD (a major hosting company) to SEO for Vivastreet. I'm based in Madrid and work remotely with clients worldwide.