SpideyChat

Quick answers

What is an AI chatbot for a website?

An AI chatbot for a website is a chat widget powered by a large language model that answers visitor questions in natural language using your own business content. Unlike rule-based bots, it understands questions it has never seen before and replies conversationally 24/7, so customers get instant, accurate answers without waiting for your team.

How do I add an AI chatbot to my website?

Create a bot in the SpideyChat dashboard, teach it your business by describing it in plain language, pointing the crawler at your website, or uploading documents, then paste one line of code before your closing tag. It works on WordPress, Shopify, Webflow, Wix, Squarespace, and custom React or Next.js sites. The whole process takes minutes and you can test it free first.

Does a chatbot slow down my website?

No. The loader is a ~12 KB script that renders the launcher button, and the chat itself runs in its own sandboxed iframe, so it doesn't affect your page's CSS or hold up your content.

Can a chatbot work in any language?

Yes. It detects the visitor's language and replies in it automatically, even when everything you taught it is written in one language. There's nothing to configure and no per-language setup.

What is an AI token?

A token is the unit the AI reads and writes, roughly three quarters of a word. Each reply uses the visitor's question, the relevant parts of your knowledge base and the answer itself, which comes to about 1,300 tokens on average. When the month's allowance runs out, the chatbot pauses until the next month unless you upgrade.