| What it does | AI-powered customer support chatbot platform that resolves up to 80% of queries 24/7
| Bug reporting and feedback widget for apps with built-in privacy masking
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | Essential: $39/month (billed annually at $59) - 2 chatbots, 10M AI Credits; Professional: $79/month (billed annually at $129) - 5 chatbots, 30M AI Credits; Advanced: $349/month (billed annually at $499) - 10 chatbots, 100M AI Credits; Enterprise: Custom pricing with dedicated support. Free 7-day tri
| Free plan: 1 project, 250 MB storage for attachments, 200 emails per month. Paid plans available quarterly or annually in advance.
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| Key features | - No-code AI chatbot builder with custom workflows
- Support for 100+ languages with automatic translation
- Multi-channel deployment (web, SMS, WhatsApp, Messenger, Instagram, Telegram, Slack, Discord)
- AI Analytics dashboard tracking resolution rates and CSAT
- Human handoff for complex inquiries
- Self-learning capabilities that improve with interactions
- Customizable branding and white-label options
- Multiple AI model selection (GPT-3.5, GPT-4, GPT-4 Turbo, o1)
- API and webhook integration capabilities
- Voice enable response with text-to-speech
| - Bug and idea reporting widget with screenshots and technical details
- Public ideas board and roadmap
- Configurable masking modes including mask-all with unmask exceptions
- React and Vue components and JavaScript API
- SDKs for Node.js, Python, and PHP
- Integration with other tools
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| What makes it different | - Resolves up to 80% of customer queries autonomously, reducing support team workload
- Setup in 10 minutes without requiring developer involvement
- Choice of advanced AI models for accuracy and compliance requirements
- Works with tools your team already uses via native integrations
- Immediate impact with customers reporting 75% drop in ticket volume
| - Privacy-first design: all data is masked in the browser before being sent, never on the server
- No passwords or Ozvi accounts needed for users; SSO via signed tokens from your backend
- Screenshots never sent unmasked; covered data is masked before rendering, not censored afterward
- Rich technical context: network logs, console errors, user steps, and browser details
- Highly configurable: custom masking rules, choose what to capture, mask-all mode for sensitive industries
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 70 ▼ −1 (down) since last check | Not checked yet ● no change since last check |
| Trust Flow (Majestic) | 12 | 0 |
| Citation Flow (Majestic) | 40 | 0 |
| Referring domains (Majestic) | 851 | 0 |