| What it does | AI-powered customer support chatbot platform that resolves up to 80% of queries 24/7
| AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
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| Stage | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | Essential: $39/month (billed annually at $59) - 2 chatbots, 10M AI Credits; Professional: $79/month (billed annually at $129) - 5 chatbots, 30M AI Credits; Advanced: $349/month (billed annually at $499) - 10 chatbots, 100M AI Credits; Enterprise: Custom pricing with dedicated support. Free 7-day tri
| Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
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| Key features | - No-code AI chatbot builder with custom workflows
- Support for 100+ languages with automatic translation
- Multi-channel deployment (web, SMS, WhatsApp, Messenger, Instagram, Telegram, Slack, Discord)
- AI Analytics dashboard tracking resolution rates and CSAT
- Human handoff for complex inquiries
- Self-learning capabilities that improve with interactions
- Customizable branding and white-label options
- Multiple AI model selection (GPT-3.5, GPT-4, GPT-4 Turbo, o1)
- API and webhook integration capabilities
- Voice enable response with text-to-speech
| - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
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| What makes it different | - Resolves up to 80% of customer queries autonomously, reducing support team workload
- Setup in 10 minutes without requiring developer involvement
- Choice of advanced AI models for accuracy and compliance requirements
- Works with tools your team already uses via native integrations
- Immediate impact with customers reporting 75% drop in ticket volume
| - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 70 ▼ −1 (down) since last check | 2 ● no change since last check |
| Trust Flow (Majestic) | 12 | 0 |
| Citation Flow (Majestic) | 40 | 0 |
| Referring domains (Majestic) | 851 | 1 |