| What it does | AI-powered customer support chatbot platform that resolves up to 80% of queries 24/7
| AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | Not given
| Not given
|
|---|
| Based in | Not given
| US
|
|---|
| Pricing model | Freemium
| Freemium
|
|---|
| Pricing | Essential: $39/month (billed annually at $59) - 2 chatbots, 10M AI Credits; Professional: $79/month (billed annually at $129) - 5 chatbots, 30M AI Credits; Advanced: $349/month (billed annually at $499) - 10 chatbots, 100M AI Credits; Enterprise: Custom pricing with dedicated support. Free 7-day tri
| Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
|
|---|
| Key features | - No-code AI chatbot builder with custom workflows
- Support for 100+ languages with automatic translation
- Multi-channel deployment (web, SMS, WhatsApp, Messenger, Instagram, Telegram, Slack, Discord)
- AI Analytics dashboard tracking resolution rates and CSAT
- Human handoff for complex inquiries
- Self-learning capabilities that improve with interactions
- Customizable branding and white-label options
- Multiple AI model selection (GPT-3.5, GPT-4, GPT-4 Turbo, o1)
- API and webhook integration capabilities
- Voice enable response with text-to-speech
| - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
|
|---|
| What makes it different | - Resolves up to 80% of customer queries autonomously, reducing support team workload
- Setup in 10 minutes without requiring developer involvement
- Choice of advanced AI models for accuracy and compliance requirements
- Works with tools your team already uses via native integrations
- Immediate impact with customers reporting 75% drop in ticket volume
| - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 70 ▼ −1 (down) since last check | 60 ▲ +1 (up) since last check |
| Trust Flow (Majestic) | 12 | 11 |
| Citation Flow (Majestic) | 40 | 38 |
| Referring domains (Majestic) | 851 | 685 |