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WhyLeft vs VoxHive

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WhyLeft compared with VoxHive
DetailWhyLeft logo WhyLeftVoxHive logo VoxHive
What it doesAutomated exit interviews that reveal why customers cancel and what to fix next AI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents
StageNot given Not given
FoundedNot given Not given
Based inEE GB
Pricing modelFree trial Freemium
Pricing$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required. Starter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT.
Key features
  • Automated exit interview emails sent to cancelling customers
  • AI-powered follow-up questions based on customer responses
  • Automatic tagging and pattern analysis across all interviews
  • Wylo Copilot for natural language queries on churn data
  • Retention Playbooks and win-back campaign management
  • Cancellation Capture to customize the exit flow
  • Payment Recovery for failed payment retry campaigns
  • Integrations with Stripe, Polar, Paddle and Lemon Squeezy
  • Slack alerts for high-value cancellations and emerging patterns
  • API access and webhook support for custom integrations
  • Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
  • Answers exclusively from documents you upload, never from general knowledge
  • Automatically books appointments with real availability, buffers and opening hours
  • Handles multiple conversations simultaneously across all channels
  • Every conversation transcribed and reviewable with full audit trail
  • Updates to knowledge base take effect immediately in all conversations
  • Transfers to human team members when unable to help or when caller requests
  • Captures customer enquiries and lead information automatically
  • Integrates with CRMs, calendars and other systems via webhooks and automation platforms
  • UK data residency and GDPR compliant with enforced tenant isolation
What makes it different
  • No customer data sent to AI—only non-identifying metadata
  • Hard-coded limit of two emails maximum per cancelled customer
  • All features included in one plan—no feature gates or tiers
  • Plain-text emails from your own address with no tracking or WhyLeft branding
  • Never invented answers: answers only from your documents, says "I don't know" when it cannot help
  • Setup in days, not weeks: live within a few days with no technical skills required
  • Covers 168 hours a week with unlimited simultaneous conversations
  • One knowledge base across five channels: callers and website visitors get consistent answers
  • No long-term contract: 30 days notice, no exit fee, data exported on request
Community votes00
DR (Domain Rating by Ahrefs)15 −1 (down) since last check12 no change since last check
Trust Flow (Majestic)59
Citation Flow (Majestic)1721
Referring domains (Majestic)1213

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