Automated exit interviews that reveal why customers cancel and what to fix next
AI customer service agent that handles retailers' most complex tickets end-to-end
Stage
Not given
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Founded
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Based in
EE
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Pricing model
Free trial
Paid
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Pay per resolved ticket. The site does not specify exact pricing amounts, only that customers save 70% on customer service costs compared to alternatives.
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
WhyLeft
Tymely