Automated exit interviews that reveal why customers cancel and what to fix next
Feedback form for installed software with version and environment data
Stage
Not given
Not given
Founded
Not given
Not given
Based in
EE
GB
Pricing model
Free trial
Freemium
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Free: $0, 1 app, 50 submissions per month. Paid: $9 per month or $90 per year (two months free).
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
Embed widget or link for feedback collection
Automatically captures app version and environment data
Inbox with filters and version overview
Email forwarding
Customizable feedback form wording and types
Custom brand color on hosted page
CSV export and data deletion
Slack, Discord and webhook forwarding (paid)
Custom environment values and screen headings (paid)
Company logo on hosted page without badge (paid)
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
Automatic version and environment capture with feedback
Purpose-built for extensions, plugins and installed apps
WhyLeft
TellsU