Automated exit interviews that reveal why customers cancel and what to fix next
Turn stalled checkouts and trials into paying customers
Stage
Not given
Not given
Founded
Not given
Not given
Based in
EE
IN
Pricing model
Free trial
Freemium
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Free until your first recovered payment (up to 50 recovery emails a month). Pro: $29/month or $290/year. 0% of recovered revenue kept on every plan.
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
Abandoned checkout recovery with automatic reminders
Unfinished signup recovery sequences
Trial recovery and stalled trial follow-ups
On-site nudges and banners
AI-personalized emails
Randomized holdback comparison for lift reporting
Works with Polar, Stripe, or any app via SDK
Custom sending domain with DKIM, SPF and DMARC
Webhook steps and custom flows
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
Free until your first payment is recovered, no credit card required to start
0% revenue share on every plan, flat $29/month after first recovery
Covers signup and trial recovery gaps that Stripe and Polar don't address
Automatic coordination with Polar's renewal retry cadence to prevent duplicate emails
Agent setup via MCP server for Claude Code and Cursor
WhyLeft
Snagr