| Key features | - Automated exit interview emails sent to cancelling customers
- AI-powered follow-up questions based on customer responses
- Automatic tagging and pattern analysis across all interviews
- Wylo Copilot for natural language queries on churn data
- Retention Playbooks and win-back campaign management
- Cancellation Capture to customize the exit flow
- Payment Recovery for failed payment retry campaigns
- Integrations with Stripe, Polar, Paddle and Lemon Squeezy
- Slack alerts for high-value cancellations and emerging patterns
- API access and webhook support for custom integrations
| - Train on website content, PDFs, Word documents, Notion pages, Google Docs, YouTube videos, audio files, spreadsheets, and plain text
- Automatic retraining on daily, weekly, or monthly schedule to keep content up to date
- Support for 95+ languages with automatic language detection
- Human handoff with full conversation context when needed
- Connect to CRM, helpdesk, calendar, REST APIs, and MCP servers for real-time data and actions
- Customizable appearance with colors, logo, name, welcome message, and personality
- Analytics dashboard showing conversations, satisfaction ratings, and knowledge gaps
- Deploy in one line of code without technical skills
- Support for multiple AI models including GPT, Claude, Gemini, and xAI Grok
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| What makes it different | - No customer data sent to AI—only non-identifying metadata
- Hard-coded limit of two emails maximum per cancelled customer
- All features included in one plan—no feature gates or tiers
- Plain-text emails from your own address with no tracking or WhyLeft branding
| - Trains instantly on your business content in minutes without manual setup
- Handles complex tasks beyond answers like booking meetings, looking up orders, and creating leads
- Automatically communicates in customer's language across 95+ languages
- White-label solution for agencies to resell under their own brand and domain
- Comes with default responses and escalation rules so AI never makes things up
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