Automated exit interviews that reveal why customers cancel and what to fix next
AI receptionist software that answers calls, books appointments, and transfers urgent calls to your team
Stage
Not given
Not given
Founded
Not given
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Based in
EE
Not given
Pricing model
Free trial
Freemium
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Free: 30 voice minutes for 14 days. Starter: $30/month or $288/year with 150 voice minutes, then $0.20/min overage. Pro: $100/month or $960/year with 500 voice minutes, then $0.18/min overage. Enterprise: Custom pricing. Transfer attempts and SMS alerts cost $0.02 each for overages.
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
24/7 call answering in 70+ languages
Appointment booking and calendar integration with Google Calendar, Cal.com, and Calendly
Call transfer to team members based on rules
Call summaries and transcripts
Email and SMS notifications for messages
Knowledge base from website and document import
Lead qualification and intake
Customizable AI behavior and business rules
Spam filtering and calls under 10 seconds excluded
Open source code available on GitHub under MIT License
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
Open source with self-hosting option for data control
Natural conversation handling without rigid phone trees
Books appointments while caller is on the line
Transparent usage-based pricing with no spam call charges
WhyLeft
LobbyStack