Automated exit interviews that reveal why customers cancel and what to fix next
AI customer service and sales clerk for small businesses
Stage
Not given
Not given
Founded
Not given
Not given
Based in
EE
US
Pricing model
Free trial
Freemium
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Starter: $20/month (or $14/month for first 3 months); Business: $49/month (or $34.30/month for first 3 months); Enterprise: $99/month (or $69.30/month for first 3 months). Free setup and testing before selecting a plan.
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
Answers customer questions in seconds across WhatsApp, Instagram and Messenger
Checks product stock and prices from your store in real time
Takes orders and generates payment links automatically
Books appointments by checking your calendar availability
Escalates complex requests to you with a summary and alert
Integrates with Shopify, WooCommerce, Google Calendar, HubSpot, Stripe and more
Learns your brand voice and tone from your website
One shared inbox for all messaging channels
Setup takes about three minutes
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
Runs 24/7 at 3 a.m. and handles routine customer questions automatically while you sleep
Integrates with your existing tools so the clerk works inside Shopify, HubSpot, Google Calendar and your CRM
Takes real actions like looking up orders, sending payment links and booking appointments, not just replies
No per-seat pricing; all plans include AI and integrations, no hidden add-ons
Price Lock Promise guarantees no overcharging if the clerk takes an order at a wrong price