Automated exit interviews that reveal why customers cancel and what to fix next
AI voice agents that answer every patient call 24/7 and handle the work inside your EMR
Stage
Not given
Not given
Founded
Not given
Not given
Based in
EE
US
Pricing model
Free trial
Paid
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Starter: $2,500 per agent per month plus $0.20 per minute. First month free. Enterprise plan available with custom pricing for multiple locations and high call volume.
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
AI voice agents answer calls in 70+ languages
Books, moves and cancels appointments in your EMR
Sends provider messages and updates referrals
Checks authorization status and answers billing questions
Available 24/7 via phone, web chat, text and video
Integrates with 36+ EMRs
Confirms caller identity before sharing patient data
HIPAA compliant with BAA and SOC 2 Type II in progress
Hands off to staff with call summary when needed
Goes live in two weeks with no IT project
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
Answers every patient call immediately—never unanswered or on hold
Handles hundreds of calls simultaneously instead of one per hire
Does the work inside the EMR during the call, no manual entry needed
Saves $382,000+ per year compared to hiring front desk staff