Automated exit interviews that reveal why customers cancel and what to fix next
AI answering service and receptionist for small business
Stage
Not given
Established
Founded
Not given
2017
Based in
EE
US
Pricing model
Free trial
Paid
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Starter: $79/month for 100 unique customers, then 79¢ each. Growth: $129/month for 500 unique customers, then 26¢ each. Scale: $299/month for 2,000 unique customers, then 15¢ each. Enterprise: contact sales. All plans include a local phone number, unlimited call duration, and no per-minute charges.
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
24/7 call answering with AI voice agent
Customizable voice identity and greeting
Intelligent call transfer and escalation to staff
Local or forwarded phone number setup
Natural language AI configuration with Gabi
Integration with Google Calendar, Google Sheets, HighLevel and APIs
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
No per-minute charges; billing by unique customers served monthly, not call duration
Originated from Google in 2017 with enterprise-grade conversational AI technology
No-code agent configuration by describing your business in plain language
Free demo agent to test before paying for a phone number
WhyLeft