Automated exit interviews that reveal why customers cancel and what to fix next
Honest, labelled reviews for online businesses
Stage
Not given
Not given
Founded
Not given
Not given
Based in
EE
GB
Pricing model
Free trial
Freemium
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Free plan: €0 per month with core features. Growth: €24 per month. Pro: €59 per month. Enterprise: €399 per month. All paid plans are billed monthly with no long-term contract.
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
Honest review labels showing how each review arrived (Verified, Invited, Organic, Unverified)
Automatic review invitations sent to customers after purchase
Rating badge embeds on your website with one line of code
Public GoldStarred page eligible for Google star ratings
Support for up to 25 products on Growth plan, unlimited on Pro
Photo reviews with customers able to add up to 3 photos
AI suggested replies to reviews on Pro plan
Monthly review invites: 25 on Free, 300 on Growth, 1,000 on Pro, unlimited on Enterprise
Domain verification with code snippet, meta tag, or DNS record
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
Free to start with no card required; upgrade only when you grow
WhyLeft
GoldStarred