| What it does | Automated exit interviews that reveal why customers cancel and what to fix next
| AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
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| Stage | Not given
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| Founded | Not given
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| Based in | EE
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| Pricing model | Free trial
| Freemium
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| Pricing | $29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
| Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
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| Key features | - Automated exit interview emails sent to cancelling customers
- AI-powered follow-up questions based on customer responses
- Automatic tagging and pattern analysis across all interviews
- Wylo Copilot for natural language queries on churn data
- Retention Playbooks and win-back campaign management
- Cancellation Capture to customize the exit flow
- Payment Recovery for failed payment retry campaigns
- Integrations with Stripe, Polar, Paddle and Lemon Squeezy
- Slack alerts for high-value cancellations and emerging patterns
- API access and webhook support for custom integrations
| - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
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| What makes it different | - No customer data sent to AI—only non-identifying metadata
- Hard-coded limit of two emails maximum per cancelled customer
- All features included in one plan—no feature gates or tiers
- Plain-text emails from your own address with no tracking or WhyLeft branding
| - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 15 ▼ −1 (down) since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 5 | 0 |
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| Citation Flow (Majestic) | 17 | 0 |
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| Referring domains (Majestic) | 12 | 1 |
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WhyLeft
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