Automated exit interviews that reveal why customers cancel and what to fix next
Create customer-service chatbots with AI
Stage
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Founded
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Based in
EE
US
Pricing model
Free trial
Freemium
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
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Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
Train chatbot on PDFs, websites, and documents
Embed chatbot on website
Support for YouTube videos as data source
Automatic escalation to email or live agent
24/7 availability
Instant responses to customer questions
Handle multiple conversations simultaneously
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
No coding required to build and deploy a chatbot
Trained on your own business documents and knowledge
Intelligent escalation to human agents when needed
WhyLeft