| What it does | Automated exit interviews that reveal why customers cancel and what to fix next
| AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
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| Stage | Not given
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| Founded | Not given
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| Based in | EE
| US
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| Pricing model | Free trial
| Freemium
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| Pricing | $29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
| Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
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| Key features | - Automated exit interview emails sent to cancelling customers
- AI-powered follow-up questions based on customer responses
- Automatic tagging and pattern analysis across all interviews
- Wylo Copilot for natural language queries on churn data
- Retention Playbooks and win-back campaign management
- Cancellation Capture to customize the exit flow
- Payment Recovery for failed payment retry campaigns
- Integrations with Stripe, Polar, Paddle and Lemon Squeezy
- Slack alerts for high-value cancellations and emerging patterns
- API access and webhook support for custom integrations
| - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
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| What makes it different | - No customer data sent to AI—only non-identifying metadata
- Hard-coded limit of two emails maximum per cancelled customer
- All features included in one plan—no feature gates or tiers
- Plain-text emails from your own address with no tracking or WhyLeft branding
| - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 15 ▼ −1 (down) since last check | 60 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 5 | 11 |
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| Citation Flow (Majestic) | 17 | 38 |
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| Referring domains (Majestic) | 12 | 685 |
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WhyLeft
Denser