Automated exit interviews that reveal why customers cancel and what to fix next
AI answers website chat and WhatsApp leads in seconds, asks your questions, and keeps every lead in one inbox and pipeline
Stage
Not given
Not given
Founded
Not given
Not given
Based in
EE
US
Pricing model
Free trial
Freemium
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Starter: $49/month or $41/month billed yearly ($490/year); Growth: $149/month or $124/month billed yearly ($1490/year); Scale: $349/month or $291/month billed yearly ($3490/year). All plans include unlimited contacts and no setup fees.
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
AI automatically replies to website chat and WhatsApp leads in about 5 seconds, 24/7
AI asks qualifying questions before human handoff
Unified inbox for website chat and WhatsApp conversations
Industry-ready pipeline templates for home services
Google and Meta ad attribution to leads and deals
Unlimited contacts on every plan
Team seats and collaboration tools
API access for integrations
Automation blueprints for workflows
10-minute setup with industry templates
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
Flat pricing with unlimited contacts, no per-contact fees that grow with success
See which ads bring real revenue, not just clicks, by connecting deals to campaigns
One inbox for all chat and WhatsApp conversations, no scattered notifications
Built for home services with industry-ready workflows, not blank CRM scaffolding
WhyLeft
CustomerFlows