Automated exit interviews that reveal why customers cancel and what to fix next
AI virtual receptionist for phone, web, and front desks
Stage
Not given
Established
Founded
Not given
2016
Based in
EE
DE
Pricing model
Free trial
Not given
Pricing
$29/month (billed monthly) or $278.40/year (20% off annual). Includes 1 Organization and 3 Seats. Additional Organizations are $20/month, extra Seats are $10/month. 14-day free trial, no credit card required.
Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
Key features
Automated exit interview emails sent to cancelling customers
AI-powered follow-up questions based on customer responses
Automatic tagging and pattern analysis across all interviews
Wylo Copilot for natural language queries on churn data
Retention Playbooks and win-back campaign management
Cancellation Capture to customize the exit flow
Payment Recovery for failed payment retry campaigns
Integrations with Stripe, Polar, Paddle and Lemon Squeezy
Slack alerts for high-value cancellations and emerging patterns
API access and webhook support for custom integrations
Voicebot for inbound call answering with natural conversations in 45+ languages
Chatbot with consistent answers across channels using shared knowledge base
Structured capture of contact details and callback requests
Intelligent call routing with full conversation context
Receptionist kiosk for on-site customer service
Self-service platform configuration without technical setup
Operator for automatic knowledge-base call routing
Support for custom avatars and advanced customization
One-line code integration for website embed
What makes it different
No customer data sent to AI—only non-identifying metadata
Hard-coded limit of two emails maximum per cancelled customer
All features included in one plan—no feature gates or tiers
Plain-text emails from your own address with no tracking or WhyLeft branding
Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels
Made in Germany and Austria with GDPR-compliant data handling
Rooted in over a decade of robotics and AI expertise
Hands over complex cases with full context to reduce employee ramp-up time
WhyLeft
Cosmo