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VoxHive vs Apoointly

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

VoxHive compared with Apoointly
DetailVoxHive logo VoxHiveApoointly logo Apoointly
What it doesAI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents 24/7 AI voice agents that answer calls, book appointments, and qualify leads instantly
StageNot given Not given
FoundedNot given Not given
Based inGB Not given
Pricing modelFreemium Paid
PricingStarter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT. $0.20 per minute with zero monthly minimums, contracts, or setup fees. Additional minutes over plan allowances billed at $0.20 per minute. 14-day risk-free satisfaction guarantee available.
Key features
  • Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
  • Answers exclusively from documents you upload, never from general knowledge
  • Automatically books appointments with real availability, buffers and opening hours
  • Handles multiple conversations simultaneously across all channels
  • Every conversation transcribed and reviewable with full audit trail
  • Updates to knowledge base take effect immediately in all conversations
  • Transfers to human team members when unable to help or when caller requests
  • Captures customer enquiries and lead information automatically
  • Integrates with CRMs, calendars and other systems via webhooks and automation platforms
  • UK data residency and GDPR compliant with enforced tenant isolation
  • Answers inbound calls in under one second on the first ring
  • Books appointments directly into Google Calendar, Outlook, and other CRM systems
  • Qualifies leads and routes callers
  • Detects emergency keywords and triggers warm transfers to human staff
  • Full control over agent greeting, persona, and speech pacing
  • Automatically verifies caller identity from CRM records
  • HIPAA compliant with signed Business Associate Agreements
  • No hold times or dropped calls during peak surges
What makes it different
  • Never invented answers: answers only from your documents, says "I don't know" when it cannot help
  • Setup in days, not weeks: live within a few days with no technical skills required
  • Covers 168 hours a week with unlimited simultaneous conversations
  • One knowledge base across five channels: callers and website visitors get consistent answers
  • No long-term contract: 30 days notice, no exit fee, data exported on request
  • Answers calls in under one second with natural conversational fluency
  • Zero hold times and no dropped calls
  • Real-time 2-way sync with leading CRM and EMR platforms
  • Pay-as-you-go pricing with zero contracts or setup fees
  • HIPAA compliant with full data encryption for healthcare
Community votes00
DR (Domain Rating by Ahrefs)12 no change since last check13 no change since last check
Trust Flow (Majestic)93
Citation Flow (Majestic)2125
Referring domains (Majestic)1350

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