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Virtual Reception vs VoxHive

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Virtual Reception compared with VoxHive
Detail Virtual ReceptionVoxHive logo VoxHive
What it doesAI receptionist that answers every call 24/7, books appointments, and takes messages AI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents
StageNot given Not given
FoundedNot given Not given
Based inCA GB
Pricing modelFree trial Freemium
PricingAnswering Service: $49/month (up to 250 minutes); Business: $149/month (up to 1,000 minutes); Growth: $299/month (up to 2,000 minutes); Enterprise: custom pricing. Pay annually and get 2 months free. Starter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT.
Key features
  • Answers customer questions 24/7 about services, prices, hours and location
  • Books appointments directly into Google Calendar or AppointmentReminder.com
  • Collects caller details and sends instant text and email alerts
  • Transfers calls to you or your team in real time
  • Blocks robocalls and spam
  • Sends text links to callers (booking page, website, address, payment link)
  • Call recordings and full transcripts for review
  • Supports multiple languages including Spanish, French, German, Japanese and Korean
  • Integrates with thousands of apps through Zapier
  • Outbound calling on Growth and Enterprise plans
  • Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
  • Answers exclusively from documents you upload, never from general knowledge
  • Automatically books appointments with real availability, buffers and opening hours
  • Handles multiple conversations simultaneously across all channels
  • Every conversation transcribed and reviewable with full audit trail
  • Updates to knowledge base take effect immediately in all conversations
  • Transfers to human team members when unable to help or when caller requests
  • Captures customer enquiries and lead information automatically
  • Integrates with CRMs, calendars and other systems via webhooks and automation platforms
  • UK data residency and GDPR compliant with enforced tenant isolation
What makes it different
  • Never leaves callers stuck with an answer; always takes a message or transfers to a person
  • Keeps your business phone number; customers continue calling the same number
  • Setup in about 5 minutes without technical skills needed
  • No contracts, no setup fees, cancel anytime
  • Continues answering calls even if you exceed monthly minutes
  • Never invented answers: answers only from your documents, says "I don't know" when it cannot help
  • Setup in days, not weeks: live within a few days with no technical skills required
  • Covers 168 hours a week with unlimited simultaneous conversations
  • One knowledge base across five channels: callers and website visitors get consistent answers
  • No long-term contract: 30 days notice, no exit fee, data exported on request
Community votes00
DR (Domain Rating by Ahrefs)21 +2 (up) since last check12 no change since last check
Trust Flow (Majestic)79
Citation Flow (Majestic)2421
Referring domains (Majestic)3513

6 details filled in for both companies.

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