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Virtual Reception vs Giov

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Virtual Reception compared with Giov
Detail Virtual ReceptionGiov logo Giov
What it doesAI receptionist that answers every call 24/7, books appointments, and takes messages AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
StageNot given Not given
FoundedNot given Not given
Based inCA Not given
Pricing modelFree trial Freemium
PricingAnswering Service: $49/month (up to 250 minutes); Business: $149/month (up to 1,000 minutes); Growth: $299/month (up to 2,000 minutes); Enterprise: custom pricing. Pay annually and get 2 months free. Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
Key features
  • Answers customer questions 24/7 about services, prices, hours and location
  • Books appointments directly into Google Calendar or AppointmentReminder.com
  • Collects caller details and sends instant text and email alerts
  • Transfers calls to you or your team in real time
  • Blocks robocalls and spam
  • Sends text links to callers (booking page, website, address, payment link)
  • Call recordings and full transcripts for review
  • Supports multiple languages including Spanish, French, German, Japanese and Korean
  • Integrates with thousands of apps through Zapier
  • Outbound calling on Growth and Enterprise plans
  • Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
  • GiovBot AI agent trained on knowledge base with automatic handoff to humans
  • Built-in CRM with customer profiles and contact management
  • GiovCopilot in-app assistant for signed-in users
  • Mobile SDKs for iOS and Android (coming soon)
  • Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
  • JavaScript API for widget control and visitor identification
  • Multi-workspace support with role-based access control
What makes it different
  • Never leaves callers stuck with an answer; always takes a message or transfers to a person
  • Keeps your business phone number; customers continue calling the same number
  • Setup in about 5 minutes without technical skills needed
  • No contracts, no setup fees, cancel anytime
  • Continues answering calls even if you exceed monthly minutes
  • All customer channels unified in one inbox without VPN or country restrictions
  • Free plan forever with no credit card required
  • AI agent trained on your knowledge that hands off with full conversation context preserved
  • 30-day money-back guarantee on all paid plans
  • Bring your own AI model on Business and Advanced plans for unlimited AI replies
Community votes00
DR (Domain Rating by Ahrefs)21 +2 (up) since last check2 no change since last check
Trust Flow (Majestic)70
Citation Flow (Majestic)240
Referring domains (Majestic)351

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