Custom AI agents built around your processes and tools
AI agents that resolve IT and HR requests inside Slack and Teams
Stage
Established
Startup
Founded
2021
2025
Based in
US
US
Pricing model
Not given
Contact for pricing
Pricing
Build: from $1,000 (one-time, includes three coaching sessions). Hosting & maintenance: from $200/mo (includes monitoring, routine updates, email support, and small changes).
Not given
Key features
Takes tasks from request to completion
Includes three coaching sessions for team onboarding
AI Service Desk Agent in Slack and Microsoft Teams
100+ pre-built AI agents out-of-the-box
No-code AI agent builder
Automated knowledge base generation
IT asset and software management
Automatic ticket classification and routing
Multi-channel ticket intake
Bi-directional integration with ServiceNow, Jira, Freshservice
100+ integrations
Four-layer security architecture
What makes it different
Built by senior engineers with CTO-level expertise
Company runs its own agents internally
Resolves up to 90% of routine IT and HR requests autonomously
Reduces ticket resolution time from days to minutes
Automatically generates and maintains dynamic knowledge base from tickets and interactions
No-code agent building in plain English with Harmony Genie
Works natively in Slack and Teams where employees already work