| What it does | Customer case study software that automates interviews and approval workflows
| AI-powered customer support chatbot platform that resolves up to 80% of queries 24/7
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | First case study: $19. After that: $39 per single story, or packs: $99 for 3 stories (about $33 each), or $139 for 5 stories (about $28 each). Credits never expire.
| Essential: $39/month (billed annually at $59) - 2 chatbots, 10M AI Credits; Professional: $79/month (billed annually at $129) - 5 chatbots, 30M AI Credits; Advanced: $349/month (billed annually at $499) - 10 chatbots, 100M AI Credits; Enterprise: Custom pricing with dedicated support. Free 7-day tri
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| Key features | - Guided customer interviews
- One-click customer approval workflow
- Automatic spaced reminders
- Hosted customer-verified case study pages
- Multiple export formats: PDF, HTML, Markdown, JSON, and sales email
- Pay-per-case-study pricing with no subscription
- AI draft generation from customer answers
| - No-code AI chatbot builder with custom workflows
- Support for 100+ languages with automatic translation
- Multi-channel deployment (web, SMS, WhatsApp, Messenger, Instagram, Telegram, Slack, Discord)
- AI Analytics dashboard tracking resolution rates and CSAT
- Human handoff for complex inquiries
- Self-learning capabilities that improve with interactions
- Customizable branding and white-label options
- Multiple AI model selection (GPT-3.5, GPT-4, GPT-4 Turbo, o1)
- API and webhook integration capabilities
- Voice enable response with text-to-speech
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| What makes it different | - Approval workflow built in to reduce chasing and delays
- Customer-verified published pages prove authenticity
- Pay only when the customer completes their interview
- Fully approved story in days, not weeks
- One interview generates stories in every format needed
| - Resolves up to 80% of customer queries autonomously, reducing support team workload
- Setup in 10 minutes without requiring developer involvement
- Choice of advanced AI models for accuracy and compliance requirements
- Works with tools your team already uses via native integrations
- Immediate impact with customers reporting 75% drop in ticket volume
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 9 ▲ +1 (up) since last check | 70 ▼ −1 (down) since last check |
| Trust Flow (Majestic) | 5 | 12 |
| Citation Flow (Majestic) | 21 | 40 |
| Referring domains (Majestic) | 15 | 851 |