ThatWasAI vs VerticalAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ThatWasAI compared with VerticalAI
Detail	ThatWasAI	VerticalAI
What it does	AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7	AI receptionist that answers every call for your business, after hours included, and takes the booking
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	AU
Pricing model	Freemium	Freemium
Pricing	Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O	Starter: A$49/month with 100 call minutes, 50 texts, 100 chat conversations, 1 agent, 1 phone number, 2 concurrent calls. Growth: A$199/month with 400 call minutes, 200 texts, 1,000 chat conversations, 3 agents, 2 phone numbers, 4 concurrent calls. Scale: A$499/month with 1,000 call minutes, 600 tex
Key features	Answers incoming phone calls 24/7 Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies Verifies customer identity by phone number and email before accessing orders Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone Dashboard with call logs, analytics, and transcripts Launches outbound campaigns to customers who abandoned their carts Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks	Answers calls 24/7 in business name Books and reschedules appointments while caller waits Transfers calls to staff or takes messages Integrates with Google Calendar, Calendly, HubSpot, Xero and Salesforce Call recording, transcription and quality scoring SMS follow-up to callers Website chat and voice widgets Caller memory recognizes returning callers
What makes it different	Takes real actions inside Shopify instead of just answering questions Setup in minutes with automatic product and order knowledge, no training or scripting needed Handles abandoned cart recovery with outbound calls, proven to outperform email Verifies caller identity before accessing sensitive order information Escalates complex issues to humans while keeping full context with call transcripts	Develop own orchestration layer, not white-label US services All data stored in Sydney, Australia Australian inference and speech recognition Free trial with no credit card required Setup in 5 days or live demo via phone call
Community votes	0	0
DR (Domain Rating by Ahrefs)	42 no change since last check	35 no change since last check
Trust Flow (Majestic)	3	5
Citation Flow (Majestic)	22	29
Referring domains (Majestic)	16	23

5 details filled in for both companies.

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