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ThatWasAI vs OxelLab Assistant

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ThatWasAI compared with OxelLab Assistant
DetailThatWasAI logo ThatWasAIOxelLab Assistant logo OxelLab Assistant
What it doesAI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7 AI phone receptionist that answers business calls 24/7 in the caller's language, books appointments to Google Calendar, and provides transcripts and summaries
StageNot given Not given
FoundedNot given Not given
Based inNot given US
Pricing modelFreemium Paid
PricingBasic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O Talk time: $1.00/min in US and Canada, $1.00–$1.50/min for international calls. Text messages: $0.05 per message sent or received. Optional dedicated business number: $10/month. Simple forwarding (no AI): $10/month number plus $0.10/min talk time.
Key features
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
  • Multilingual with auto-switch (English, Spanish, Russian, Ukrainian)
  • Google Calendar appointment booking with conflict checks
  • Call transcripts and summaries
  • Outbound calling and price quoting
  • Customizable voice and greeting
What makes it different
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
  • Natural-sounding conversation, not a phone tree
  • Automatic language detection and switching during calls
  • US-based company with transparent operations and data privacy
Community votes00
DR (Domain Rating by Ahrefs)40 −2 (down) since last check29 no change since last check
Trust Flow (Majestic)30
Citation Flow (Majestic)220
Referring domains (Majestic)160

5 details filled in for both companies.

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