AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Not given
Not given
Founded
Not given
Not given
Based in
Not given
Not given
Pricing model
Contact for pricing
Freemium
Pricing
Quotation-based pricing with monthly or yearly subscription plans. Monthly plans include credits that expire each month. Yearly plans provide all annual credits upfront with greater savings. Setup fee covers configuration, initial website and document scans, complexity, systems to connect, script le
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
24/7 AI phone agents that answer calls instantly and resolve common requests
Warm and blind call transfers with context sharing
AI Supervisor reviews conversations and identifies business improvements
Support for 50+ languages with configurable language selection
Integration with calendars, CRMs, and business tools for connected workflows
Previous-call memory to use earlier conversations as context
Outbound calling capabilities for customer follow-up and team checking
Compatible with any business phone system
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Managed setup and ongoing configuration by TeleWizard's team around your specific workflows and business processes
AI Supervisor built-in to identify missed opportunities and business blockers from actual conversations
Warm transfers with context sharing for seamless escalation to human agents
Comprehensive integration ecosystem connecting to popular CRMs, calendars, and business systems
Same AI workflows across phone and messaging channels for consistent customer experience
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply