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SwiftGuard vs ThatWasAI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

SwiftGuard compared with ThatWasAI
DetailSwiftGuard logo SwiftGuardThatWasAI logo ThatWasAI
What it doesNot given AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
StageStartup Not given
Founded2026 Not given
Based inNL Not given
Pricing modelFree trial Freemium
PricingStarter €69/mo (150 call minutes/month, up to 10 minutes per call, 3 concurrent calls), Pro €199/mo (350 call minutes/month, up to 15 minutes per call, 6 concurrent calls), Scale €449/mo (1,000 call minutes/month, up to 20 minutes per call, 12 concurrent calls). Billed monthly ex VAT. Annual billing Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
Key features
  • Answers all inbound calls 24/7 in your company name
  • Captures caller name, address, and problem through natural conversation
  • Books appointments directly into Google Calendar with real-time availability checking
  • Speaks in multiple languages with mid-call language switching
  • Call recordings and transcripts kept for 90 days
  • Live dashboard showing booked, callback, and missed calls
  • Supports concurrent calls (3, 6, or 12 depending on plan)
  • GDPR compliant with encrypted data storage
  • Answers incoming phone calls 24/7
  • Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
  • Verifies customer identity by phone number and email before accessing orders
  • Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
  • Dashboard with call logs, analytics, and transcripts
  • Launches outbound campaigns to customers who abandoned their carts
  • Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
What makes it different
  • Built specifically for plumbing and heating trade call types—burst pipes, boiler breakdowns, emergency leaks, and service requests
  • No call centre—automated AI handles calls directly to you with no human intermediary
  • One booked emergency pays for a full month of service
  • Live in one day with minimal setup required
  • Takes real actions inside Shopify instead of just answering questions
  • Setup in minutes with automatic product and order knowledge, no training or scripting needed
  • Handles abandoned cart recovery with outbound calls, proven to outperform email
  • Verifies caller identity before accessing sensitive order information
  • Escalates complex issues to humans while keeping full context with call transcripts
Community votes00
DR (Domain Rating by Ahrefs)1 −7 (down) since last check42 no change since last check
Trust Flow (Majestic)03
Citation Flow (Majestic)1122
Referring domains (Majestic)116

4 details filled in for both companies.

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