SwiftGuard vs Arbyn

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

SwiftGuard compared with Arbyn
Detail	SwiftGuard	Arbyn
What it does	Not given	AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage	Startup	Not given
Founded	2026	Not given
Based in	NL	Not given
Pricing model	Free trial	Freemium
Pricing	Starter €69/mo (150 call minutes/month, up to 10 minutes per call, 3 concurrent calls), Pro €199/mo (350 call minutes/month, up to 15 minutes per call, 6 concurrent calls), Scale €449/mo (1,000 call minutes/month, up to 20 minutes per call, 12 concurrent calls). Billed monthly ex VAT. Annual billing	Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features	Answers all inbound calls 24/7 in your company name Captures caller name, address, and problem through natural conversation Books appointments directly into Google Calendar with real-time availability checking Speaks in multiple languages with mid-call language switching Call recordings and transcripts kept for 90 days Live dashboard showing booked, callback, and missed calls Supports concurrent calls (3, 6, or 12 depending on plan) GDPR compliant with encrypted data storage	Updates shipping addresses on its own without approval Cancels orders, issues refunds, applies discounts with one-click approval Shopify timeline logging of all actions and conversations
What makes it different	Built specifically for plumbing and heating trade call types—burst pipes, boiler breakdowns, emergency leaks, and service requests No call centre—automated AI handles calls directly to you with no human intermediary One booked emergency pays for a full month of service Live in one day with minimal setup required	Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations Takes real Shopify order actions like refunds and cancellations, not just draft emails Learns your voice from replies you approve without requiring a knowledge base Combines support and sales in one agent and one conversation Setup in under 10 minutes with no configuration required before first reply
Community votes	0	0
DR (Domain Rating by Ahrefs)	1 −7 (down) since last check	40 −2 (down) since last check
Trust Flow (Majestic)	0	4
Citation Flow (Majestic)	11	19
Referring domains (Majestic)	1	42

4 details filled in for both companies.

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